Support

Need help? We’re here for you.

Get the support you need from a local team you can trust, with clear options for service and account help.

Contact Information

How to reach us

Service & Outages

24/7 Support for outages or service issues

Call 1 (573) 559-1615, option 1

Billing & Account Help

Monday-Friday, 7:30 AM to 4:00 PM

Call 1 (573) 559-1615, option 2

Office Information

1240 Riggs St
Kennett, MO 63857

Office hours: Monday-Friday, 7:30 AM to 4:00 PM

Support guidance

  • For service outages, call our 24/7 support line.
  • For billing or account questions, contact us during business hours.
  • For general questions, email us at support@pdfiber.com.
  • Already submitted a request? Our team will follow up with you.
  • You can also log in to manage your account.
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